Introduction
STARTING FROM SCRATCH, INC. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.startingfr.shop (the "Site") and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our Site
- Send us an email or other communication
- Request a quote or consultation for our services
- Subscribe to our newsletter or marketing communications
- Apply for employment opportunities
The personal information we may collect includes, but is not limited to:
- Full name
- Email address
- Phone number
- Company name and title
- Mailing address
- Information about your project or service requirements
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address and geographical location data
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Device type and screen resolution
- Clickstream data and navigation patterns
Cookies and Tracking Technologies
We may use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device that help us provide a more personalized experience. You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Site.
Types of cookies we may use include:
- Essential Cookies: Required for the basic operation of our Site
- Analytics Cookies: Help us understand how visitors interact with our Site
- Functionality Cookies: Remember your preferences and settings
- Advertising Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services and Site
- To respond to your inquiries, questions, and service requests
- To process and manage project engagements and client relationships
- To send administrative information, including updates to our terms, policies, and service changes
- To personalize your experience on our Site
- To analyze usage patterns and improve our website and services
- To protect the security and integrity of our Site and services
- To comply with legal obligations and enforce our terms and policies
- For marketing and promotional purposes, with your consent where required by applicable law
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, our processing of your personal information is based on the following lawful grounds:
- Consent: Where you have given us explicit consent to process your data for specific purposes
- Contractual Necessity: Where processing is necessary for the performance of a contract with you
- Legal Obligation: Where we are required to process your data to comply with applicable laws
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided such interests do not override your fundamental rights and freedoms
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality agreements
- Legal Requirements: We may disclose information if required to do so by law, or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others
- With Your Consent: We may share your information for any other purpose with your explicit consent
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The retention period may vary depending on the nature of the information and the purpose of processing. When your personal information is no longer needed, we will securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information under certain circumstances
- Right to Restrict Processing: Request restriction of processing your personal information
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File a complaint with your local data protection authority
To exercise any of these rights, please contact us at support@startingfr.shop. We will respond to your request within the timeframe required by applicable law.
California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. You have the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your CCPA rights
To make a CCPA request, please contact us at support@startingfr.shop.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws, including Standard Contractual Clauses where required.
Third-Party Links
Our Site may contain links to third-party websites, plugins, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our Site, with the "Last updated" date revised accordingly. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@startingfr.shop
- Phone: +1 (618) 652-8899
- Address: 807 W 6TH ST, AUSTIN, OH 78703